by Lady Janey | Nov 5, 2018 | General, Mystery Shop Monday
This week’s Mystery Shop sees me awarding my first set of full marks of overall experience! After its recent negative stint in the press spotlight, I couldn’t resist heading over to Patisserie Valerie in Gloucester to see if the latest publicity had had any effect on...
by Lady Janey | Oct 29, 2018 | General, Mystery Shop Monday
This week I’ve been off spending more birthday gift cards in a store I’ve always liked but usually can’t find much that fits me. Luckily I was looking for a new handbag so I didn’t need to wear it but how was my customer service shopping experience when I visited Next...
by Lady Janey | Oct 22, 2018 | General, Mystery Shop Monday
With a few pounds to spend on a birthday gift card, I headed off to Boots Pharmacy for this week’s Mystery Shop to pick up a few beauty essentials and the latest Christmas gift guide! It’s always a little frustrating to have to go into store due to distance, parking...
by Lady Janey | Oct 15, 2018 | General, Mystery Shop Monday
After a fascinating tour of The Everyman Theatre this week, I headed to The Coffee Dispensary with fellow blogger @BreadMakerDani to check out the customer service and to see if the coffee really is the best in Cheltenham as per Trip Advisor reviews. Friendliness of...
by Lady Janey | Oct 8, 2018 | Mystery Shop Monday
Last week I had to visit the opticians, something I dread. Not because it’s painful or terribly expensive but because it always seems such a tedious, long drawn out process of different checks and tick boxes. Exasperation first sets in when making the initial...
by Lady Janey | Oct 4, 2018 | Mystery Shop Monday
What better way to celebrate a birthday than by trying out one of the most exciting new restaurants to come to Cheltenham in recent months, Giggling Squid! It wasn’t the best of starts but how was the rest of the experience? Read on to find out. Friendliness of...
