by Lady Janey | Dec 10, 2018 | Mystery Shop Monday
The focus of this week’s Mystery Shop at Richer Sounds Cheltenham isn’t my usual kind of shopping but when needs must, needs must. I didn’t head out intending to use the experience for a Mystery shop but I was really impressed by the standard of service received that...
by Lady Janey | Dec 8, 2018 | General, Saturday Spotlight
It’s back to my hostess with the mostess trolley dolly days for this week’s Saturday Spotlight with a visit to a private executive jet company where delivering premium Customer Service is at the very heart of the operation! Please welcome to the Lady Janey sofa, the...
by Lady Janey | Dec 6, 2018 | General
What better way to enjoy some quality catch up bubbles time with your oldest, bestest friends than by trying out a whole new range of natural beauty products in the comfort of your very own home. This was one opportunity not to be missed so when I was recently offered...
by Lady Janey | Dec 3, 2018 | General, Mystery Shop Monday
This week’s Mystery Shop took me out of the county as I tested out the Customer Service at Travelodge Heathrow Terminal 5. Only me could stay in an airport hotel and not actually be going anywhere but still never mind, it was a chance to experience something a...
by Lady Janey | Dec 1, 2018 | General, Saturday Spotlight
Welcome to the second interview in my NEW exclusive Saturday Spotlight series where I’m out and about meeting the real people behind fabulous Customer Service Experiences in the Cotswolds. This week I’m back to my favourite world of spas so please welcome to the...
