How well do you know your consumer rights? Do you need help to resolve an issue with a company that’s just not listening?

I pride myself on championing the very best of companies and challenging the worst so if you’ve got a problem with a company that’s not playing fair, then as the Queen of Customer Service and a Consumer Expert specialising in travel, hospitality and retail, I can help.

If you love my blogs then please do take a listen to my BRAND NEW consumer podcasts over on Anchor. You can also catch me every Wednesday from 9-10am on the Travel Radio Breakfast Travel Hour and every Tuesday and Thursday at midday on Dean Radio on The Consumer Show.

Happy reading and listening! xxx



The Traffic Light System- A Simple Travel Guide

Far from making things clearer for prospective holidaymakers, the new traffic light system seems to have made the travel roadmap out of lockdown even more confusing. This has resulted in more questions than ever! What is the new traffic light system? How does it work...

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How to be better post-pandemic customers in 2021

The pandemic has brought out the very best in people as we unite together to fight the pandemic and support those on the front line. However it’s not been all hearts and flowers. The 2021 Crime Report from ACS indicates that verbal abuse and crime has risen during the...

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Breakfast with Top UK Moneybloggers Joleisa

As well as being a Consumer Champion and an expert in my field of travel, I’m also a UK Moneyblogger and it’s been really lovely of late to chat to my fellow Moneybloggers about their blogs and all things consumer related. Today’s fabulous breakfast guests are the...

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5 Inspirational Female Travel Writers

No doubt about it, this has been a shocking time for travel and the future of the industry still lies very much in the balance. However although our wings are still clipped for now, they won't be so forever. In the meantime there are 5 inspirational female travel...

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