Hi, I’m Lady Janey and I’m a Customer Service Blogger and Mystery Shopper who is passionate about championing the very best of companies and challenging the very worst.

Have you seen my BRAND NEW book ‘Are You Being Served? It’s inspired by the world of Customer Service and beautifully described by Lorraine Kelly as “a delightful, insightful collection of poems.”

 

 

As a unique Customer Service Blogger and Guest Author for Which? Conversation, I tackle a range of consumer issues whilst championing the best of companies and challenging the worst to promote the highest standards of Customer Service in the UK today. The exclusive Saturday Spotlight directory of excellence showcases only the VERY BEST of companies and the ‘Breakfast With ……’ series covers interviews with some of the biggest players in Business & Customer Service today. Mystery Shop Monday sees me out and about finding out exactly which companies provide good service and which definitely don’t and My Reviews cover only the very best places to eat, drink, visit and stay.

As a trusted, independent Mystery Shopper, I offer a unique consultancy service. Please contact me via my Mystery Shopping page to find out more about the bespoke packages available and to book your free no obligation telephone call to discuss your company’s specific requirements. My first book 30 Reasons to Hire a Mystery Shopper is available on Amazon.

Happy reading!

 

Never miss a post again!

Thank you for visiting LadyJaney.
Sign up today to receive a weekly notification of all new posts by email.

Pin It on Pinterest

Share This