How well do you know your consumer rights? Do you need help to resolve an issue with a company that’s just not listening?

I don’t take any prisoners when it comes to standing up for your rights so if you’ve got a problem with a company that’s not playing fair, then as a Consumer Expert specialising in travel, hospitality and retail, I can help. If it’s not worth it, don’t pay for it!

If you love my blogs then please do take a listen to my BRAND NEW consumer podcasts over on Anchor. You can also catch me every Wednesday from 9-10am on the Travel Radio Breakfast Travel Hour Consumer Show.

Happy reading and listening! xxx



How to be better post-pandemic customers in 2021

The pandemic has brought out the very best in people as we unite together to fight the pandemic and support those on the front line. However it’s not been all hearts and flowers. The 2021 Crime Report from ACS indicates that verbal abuse and crime has risen during the...

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5 Inspirational Female Travel Writers

No doubt about it, this has been a shocking time for travel and the future of the industry still lies very much in the balance. However although our wings are still clipped for now, they won't be so forever. In the meantime there are 5 inspirational female travel...

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4 Ways to Cope with the Fear of Flying

It is possible to get anxious about anything. Flying is one of those things. The fear of flight is known as aviophobia and defined as the extreme avoidance of planes or activities and places associated with them. A part of getting anxious is likely to be associated...

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The Third Lockdown- Your Consumer Travel Rights

In a bid to stem the increase in coronavirus outbreaks due to the new variant, we have now been placed into our third national lockdown, which could last until March. This means that you must stay at home as per the Government directive. How does this affect your...

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Post Brexit Travel to the EU: A Simple Guide

From 1st January 2021, it’s all change for travel to the EU, Switzerland, Norway, Iceland and Liechtenstein as the Brexit transition period comes to an end. Will travel still be possible? Yes but it’s going to be a lot more complicated and the information out there...

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Should there be an International Travel Ban?

The new strain of Coronavirus is far more virulent and much easier to spread. As a result, we are now in a third National Lockdown but there STILL have been no changes to international travel in and out of the UK. Is it time to reflect on the reasons this virus got to...

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