The Everyman Theatre- NEW Spring Season Preview

From the breathtakingly cool Thriller celebrating the legend that is Michael Jackson to the powerful tragedies of Shakespeare and the fun of a traditional pantomime, The Everyman Theatre always has a show for everyone and the NEW Spring season looks set to be just as...

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7 ways to beat the blues this Blue Monday

Mondays are always awful. Undoubtedly the worst day of the week; an early start for work after the weekend with rush hour starting an hour earlier than usual and lasting twice as long, five days to go before another weekend and my local pub is shut in the evening. If...

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5 of the Best Luxury Spas in the Cotswolds

With so much choice of fabulousness in the Cotswolds when it comes to spas, making that decision as to where to head for that much needed January R & R can be tricky. From location to the offering and reputation, The Cotswolds undoubtedly leads the way in providing...

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5 reasons to brave the January sales

Despite all the doom and gloom of high street prophecies regarding the future of the high street, sales are well underway with some stores already offering discounts so if you missed out on Boxing Day like me then there’s still time to grab that bargain. But after all...

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Is regifting Christmas presents really that bad?

Merry Christmas everyone! Did Santa bring you what you hoped for? Well no worries if not because nowadays it seems that regifting has become quite a ‘thing’. What do you think about it? Are you a regifter? Is regifting Christmas presents really that bad?     There are...

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Hi, welcome to Lady Janey, my unique Customer Service blog! Whether it be in the hospitality or service industry; on the high street or online, I’m here to share what’s good and what’s not so good in the world of Customer Service today and how to ensure that what you spend your hard earned money on is worth every penny!

My EXCLUSIVE Saturday Spotlight directory of excellence showcases only the VERY BEST of local Cotswolds companies and the NEW series of Saturday Spotlight features interviews with the fabulous people behind excellent customer experiences!

My Reviews include my personal recommendations of where is best to eat, drink, visit and stay and the Mystery Shop Monday series  reveals which companies really do offer excellent customer service, and which ones definitely do not! #watchoutforthenails

Happy reading! x

 

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