by Lady Janey | Jul 8, 2026 | Airline, How to contact
Are you still waiting for a refund from British Airways? Do you need to make changes to your booking? Are you fed up of waiting hours on hold to get through to customer service? You’re not alone. Customer complaints about the difficulty in contacting British...
by Lady Janey | Mar 28, 2026 | Airline, Travel
Flight delays are one of the most common travel frustrations, caused by a variety of factors such as technical issues, crew shortages, strikes or adverse weather conditions. While some causes are outside the airline’s control, others are directly their responsibility...
by Lady Janey | Aug 15, 2025 | Airline, Travel
Flying can be an exhilarating experience, but when it comes to budget airlines, comfort is often sacrificed for affordability. However, with a few strategic choices and some preparation, you can significantly enhance your flying experience without breaking the bank....
by Lady Janey | Feb 26, 2025 | Airline, Customer Service
The latest annual survey from Which? has revealed the best and worst airlines for customer service. Which airlines have nose-dived and which are soaring high? Read on to find out the best and worst carriers for customer service in 2025. Worst...
by Lady Janey | Jul 31, 2024 | Airline, Travel
New research from Which? has revealed the best and worst airlines for customer service in 2024. Which airlines have nose-dived and which are soaring high? Read on to find out. Which? Best and Worst Airlines for Customer Service 2024 In May 2024...
by Lady Janey | Jan 28, 2023 | Airline
Flybe, which operated 21 scheduled domestic services from Belfast City, Birmingham and Heathrow Airport to UK airports and Amsterdam and Geneva has entered administration. Planes have been grounded and all flights cancelled. What are your rights and how can you get...
