by Lady Janey | May 17, 2019 | General
With not only the best of settings in the stunning grounds of Gloucester Cathedral but also a sparkling evening showcasing the very best local businesses, events and individuals, the second annual SoGlos Gloucestershire Lifestyle Awards on Thursday evening marked a...
by Lady Janey | May 16, 2019 | General
If you don’t listen to customers, you can’t help them, understand them, provide what they need and you most definitely cannot resolve any problems they have with your product or service. It defies belief that I even have to write this post but it seems that the...
by Lady Janey | May 14, 2019 | General, Reviews
Did you know there was a Blow Dry Bar in John Lewis & Partners in Cheltenham? No, neither did I until recently but I’m so excited to have discovered it! If you want that ‘just stepped out of the salon’ look then you definitely don’t need to ‘look’ any further....
by Lady Janey | May 12, 2019 | General
Welcome to the next exciting interview in my new Customer Service series. I wanted to kick things off with decisions about what we’re actually having for breakfast but today’s all inspiring guest had other ideas. Please welcome Greg Jackson, Founder & CEO of...
by Lady Janey | May 7, 2019 | General, Reviews
Have you heard about the fabulous new experiences at John Lewis & Partners, one of which being the Complete Style and Beauty package? Keen to find out more, I headed over to the Cheltenham store to try out some of the experiences for myself and was pleased to be...
by Lady Janey | May 4, 2019 | General
Welcome to the latest exciting interview where I’m out and about interviewing, and having breakfast with, some of the biggest players in the world of Customer Service today. Today’s guest is the Director of Customer Services at one of the companies that over the years...
