Breakfast with Consumer Champion Consumer Sue

by | Sep 15, 2020 | General

There’s nothing I love more than connecting with fellow consumer champions who spend their time fighting for your rights. Today’s fabulous guest is a firm thorn in the side of Currys PC World and Carphone Warehouse as she daily calls out ‘Their abysmal customer...

Local lockdown- your consumer travel rights

by | Sep 11, 2020 | General

In a bid to stem coronavirus outbreaks, some areas experiencing an increase in cases have been placed in local lockdown with tightened restrictions. This means that residents of those areas must stay at home under Government advice. But how does this affect holiday...

Coronavirus: Poor Customer Service, Delays and Fob Offs

by | Aug 29, 2020 | General

Coronavirus caught everyone off-guard and businesses had to adapt and embrace different ways of working to survive. Staff have been furloughed and everyone has struggled to deal with it all in one way or another. It has had a profound impact on everyone’s lives....

Eat Out to Help Out- How does it work and does it work?

by | Aug 18, 2020 | General

The Eat out to Help Out scheme was brought in to encourage the public to support the restaurant industry, which has been hard hit by the Coronavirus lockdown. Has it done that? Yes it has with diners booking in their droves and restaurant tables fully booked Monday-...

The Essential 2020 Foreign Travel and Holiday Checklist

by | Aug 11, 2020 | General

Passport- check, suitcase- check, sun lotion- check. After months of lockdown many of us have been looking forward to finally getting that long awaited break we’ve been waiting for. But this year that pre travel checklist is looking very different. What do you need to...

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