by Lady Janey | Dec 8, 2018 | General, Saturday Spotlight
It’s back to my hostess with the mostess trolley dolly days for this week’s Saturday Spotlight with a visit to a private executive jet company where delivering premium Customer Service is at the very heart of the operation! Please welcome to the Lady Janey sofa, the...
by Lady Janey | Dec 6, 2018 | General
What better way to enjoy some quality catch up bubbles time with your oldest, bestest friends than by trying out a whole new range of natural beauty products in the comfort of your very own home. This was one opportunity not to be missed so when I was recently offered...
by Lady Janey | Dec 3, 2018 | General, Mystery Shop Monday
This week’s Mystery Shop took me out of the county as I tested out the Customer Service at Travelodge Heathrow Terminal 5. Only me could stay in an airport hotel and not actually be going anywhere but still never mind, it was a chance to experience something a...
by Lady Janey | Dec 1, 2018 | General, Saturday Spotlight
Welcome to the second interview in my NEW exclusive Saturday Spotlight series where I’m out and about meeting the real people behind fabulous Customer Service Experiences in the Cotswolds. This week I’m back to my favourite world of spas so please welcome to the...
by Lady Janey | Nov 28, 2018 | General
It’s that time of year when everyone is rushing around trying to complete their Christmas shopping in record time. The queues are long, the shops are full and purses are feeling the strain. In fact sometimes, far from being the most wonderful time of the year, the...
by Lady Janey | Nov 26, 2018 | General, Mystery Shop Monday
This week on Mystery Shop Monday I thought I’d check out the service at another of the largest supermarkets. I did my usual big shop at the start of the week but typically forgot a few things so decided to pop into my local Tesco store to pick up a few more bits to...
