by Lady Janey | Sep 21, 2026 | General
Scammers have always relied on creating a sense of trust, urgency or panic. However artificial intelligence is now giving them a powerful new tool and is making scams harder to spot. AI can now produce convincing emails, messages and social media posts, mimic the tone...
by Lady Janey | Sep 16, 2026 | General
Artificial intelligence can be a fabulous tool when you are trying to make a complaint. It can help you work out where to start, organise a muddle of emails and correspondence, identify information you may have missed and even turn a muddle of dates and conversations...
by Lady Janey | Sep 8, 2026 | General
AI can be a surprisingly useful tool in the consumer world when something goes wrong but only if you use it carefully. Here’s how to use AI to make a a complaint and what mistakes you need to avoid. We’ve all been there. Something goes wrong with a holiday, a...
by Lady Janey | Sep 1, 2026 | General
On Tuesday 11th September 2001, the world watched in horror as the World Trade Centre Twin Towers crumbled after being struck by hijacked passenger jets. Twenty five years after 9/11 the pain, grief, shock and disbelief are more acute than ever. On the anniversary of...
by Lady Janey | Aug 10, 2026 | General
Have you returned home from holiday to discover a parcel you were expecting has disappeared? Coming home from holiday should be exciting but discovering that a parcel you were expecting is nowhere to be found can quickly take the shine off your return. Perhaps the...
by Lady Janey | Jul 23, 2026 | General, Travel
Taking an extended trip is exciting. Maybe you’re heading off on a year-long backpacking adventure. You might be working remotely from different countries or spending several months travelling after a major life change. While planning flights and accommodation...
