by Lady Janey | Jun 8, 2021 | General
Although international travel is no longer illegal, current advice is not to travel to amber or red list countries so options for anything other than essential travel are limited. There’s also a whole host of hoops to jump through if you’re planning a post pandemic...
by Lady Janey | Jun 4, 2021 | General
Since the outbreak of Coronavirus, I’ve been inundated with more questions than ever from customers as to how to get refunds when events, flights and holidays are cancelled or when a service is no longer available. The problem is that there so much information out...
by Lady Janey | May 28, 2021 | General
Our expectations as customers are at an all time high but we have had the chance during lockdown to focus on what really is important and reassess our priorities. Do we need to adjust our expectations accordingly and enjoy a simpler life? There’s a lot to be learnt...
by Lady Janey | May 22, 2021 | General
Do you know what protection you have if you book a holiday direct with the host? Can the host make changes to your booking such as type of accommodation, facilities or price? I’ve just booked my annual holiday direct but here I explain why you shouldn’t. There...
by Lady Janey | May 14, 2021 | General
Far from making things clearer for prospective holidaymakers, the new traffic light system seems to have made the travel roadmap out of lockdown even more confusing. This has resulted in more questions than ever! What is the new traffic light system? How does it work...
by Lady Janey | May 7, 2021 | General
The travel and tourism industry has been among the hardest hit in this pandemic and almost a year later with minimum support, it is still fighting for survival. The traffic light lists have been revealed with just a handful of destinations marked as green with most...
