by Lady Janey | Mar 26, 2019 | General
General post-purchase Customer Service questionnaires and surveys are a common way of collating feedback from customer experiences but ratings can be random. One person’s 9/10 may be someone else’s 6/10. Psychologically, few will assign a top rating to a product or...
by Lady Janey | Mar 21, 2019 | General
With so much choice of fabulousness in the Cotswolds when it comes to spas, making that decision as to where to head for that much needed R & R can be tricky. From location to the offering and reputation, The Cotswolds undoubtedly leads the way in providing the...
by Lady Janey | Mar 12, 2019 | General
This week is MS Awareness week. Every day people with Multiple Sclerosis do as much as they can to move forward despite the challenges they face. It’s such a wide ranging illness in terms of the extremity of symptoms and limitations on even basic everyday tasks...
by Lady Janey | Mar 8, 2019 | General
Today it’s International Women’s Day and with the rise in demand for equal opportunities and an increasing awareness of gender equality, women are now successfully working in traditionally male roles and vice versa. But when it comes to good Customer...
by Lady Janey | Feb 27, 2019 | General
In stark contrast to the height of its success in 2013 with over a million customers, Wonga had a taste of its own medicine. With the shoe firmly on the other foot in its financial struggle to stay afloat, it was booted into administration. But although no one else...
by Lady Janey | Feb 21, 2019 | General
Fresh from its hit London run, the comedy Caroline’s Kitchen takes to the stage at The Everyman Theatre Cheltenham next week and I couldn’t be more excited! From the award winning Original Theatre Company, Caroline’s Kitchen, written by Torben Betts and directed by...
