by Lady Janey | Oct 8, 2020 | General
It’s National Customer Service Week and this has shone a spotlight on good and bad firms and how they have faired over the past few months. We are doing online shopping now more than ever, and with that comes an array of problems with deliveries and a host of fob offs...
by Lady Janey | Sep 30, 2020 | General
Statistics show that 9/10 people are concerned about their personal data. Are you? In today’s data driven world we need to be aware that everything we share online is processed and stored and that the companies in question are responsible for keeping it safe. But what...
by Lady Janey | Sep 22, 2020 | General
With that feeling of clipped wings, travel is at the forefront of many minds. We are all desperate to return to normality, to book our next getaway stress-free and to feel the sand between our toes on far off shores once again. If we look back a year or two, the...
by Lady Janey | Sep 15, 2020 | General
There’s nothing I love more than connecting with fellow consumer champions who spend their time fighting for your rights. Today’s fabulous guest is a firm thorn in the side of Currys PC World and Carphone Warehouse as she daily calls out ‘Their abysmal customer...
by Lady Janey | Sep 11, 2020 | General
In a bid to stem coronavirus outbreaks, some areas experiencing an increase in cases have been placed in local lockdown with tightened restrictions. This means that residents of those areas must stay at home under Government advice. But how does this affect holiday...
by Lady Janey | Aug 29, 2020 | General
Coronavirus caught everyone off-guard and businesses had to adapt and embrace different ways of working to survive. Staff have been furloughed and everyone has struggled to deal with it all in one way or another. It has had a profound impact on everyone’s lives....
