by Lady Janey | Jun 20, 2021 | General
According to Google, the coastal resorts of Devon, Cornwall and Brighton continue to top the bill as our favourite destination choices for UK holidays with the highest search volumes. For those seeking an alternate to sea and sand, the Peak District, Lake District and...
by Lady Janey | Jun 19, 2021 | General
It’s easy to jump up and down when things go wrong and take to social media to vent those frustrations but will that get you any real results? Do you need to be a human encyclopedia of every single bit of consumer legislation in order to be able to be successful in...
by Lady Janey | Jun 8, 2021 | General
Although international travel is no longer illegal, current advice is not to travel to amber or red list countries so options for anything other than essential travel are limited. There’s also a whole host of hoops to jump through if you’re planning a post pandemic...
by Lady Janey | Jun 4, 2021 | General
Since the outbreak of Coronavirus, I’ve been inundated with more questions than ever from customers as to how to get refunds when events, flights and holidays are cancelled or when a service is no longer available. The problem is that there so much information out...
by Lady Janey | May 28, 2021 | General
Our expectations as customers are at an all time high but we have had the chance during lockdown to focus on what really is important and reassess our priorities. Do we need to adjust our expectations accordingly and enjoy a simpler life? There’s a lot to be learnt...
by Lady Janey | May 22, 2021 | General
Do you know what protection you have if you book a holiday direct with the host? Can the host make changes to your booking such as type of accommodation, facilities or price? I’ve just booked my annual holiday direct but here I explain why you shouldn’t. There...
