Blog Posts
Breakfast with Travel Author and Podcaster Janice Horton
There’s only one thing I love more than writing and that’s reading, especially when it’s travel related. Thanks to Travel Radio, I was delighted to have the chance to chat to Author and Podcaster Janice Horton aka The Backpacking Housewife. I was even more delighted...
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Do I need to wear a mask on my post pandemic flight? What are my rights?
On Monday 19th July, Covid restrictions in England come to an end and the wearing of masks is no longer a legal requirement. However, you will still be expected to wear a mask in airports and on a flight unless you have a valid medical exemption. What are your rights...
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5 ways to get the best post pandemic customer service
According to the latest report by the UK Institute of Customer Service, consumers are fed up of delays, late deliveries and appalling customer service. Companies have had to adapt to a different way of working during the pandemic and this has presented a number of...
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Breakfast with Travel Consultant and YouTuber Alan Hill
What I love the most about the Lady Janey blog and being a presenter on Travel Radio is the opportunity to connect with amazing likeminded people. My latest breakfast guest is the perfect example. Please welcome Travel Consultant and YouTuber Alan Hill. Alan Hill...
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A Return to the HiEx Holiday Inn Express Cheltenham
And relax. Those were my exact thoughts when I arrived at the HiEx Holiday Inn Express Cheltenham after yet another bumper busy day. Just stepping into an oasis of calm away from the hustle and bustle of daily life was such a relief. Located in the heart of...
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Guest Post: 7 Top Tips for Holiday Journeys by Car
Many people will have given up on the idea of a holiday abroad this year and will instead be taking to the road for day trips and staycations. I have noticed that the roads are busier than ever around Edinburgh and the North East of England. With that in mind, here...
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UK Holidays- where to go and how to avoid tourist hot spots
According to Google, the coastal resorts of Devon, Cornwall and Brighton continue to top the bill as our favourite destination choices for UK holidays with the highest search volumes. For those seeking an alternate to sea and sand, the Peak District, Lake District and...
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How to make your consumer complaint stand out- and get results!
It’s easy to jump up and down when things go wrong and take to social media to vent those frustrations but will that get you any real results? Do you need to be a human encyclopedia of every single bit of consumer legislation in order to be able to be successful in...
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Top 10 Travel Tips for booking a post-pandemic holiday
Although international travel is no longer illegal, current advice is not to travel to amber or red list countries so options for anything other than essential travel are limited. There’s also a whole host of hoops to jump through if you’re planning a post pandemic...
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Cancellations and Refunds: The simple guide to getting your money back
Since the outbreak of Coronavirus, I’ve been inundated with more questions than ever from customers as to how to get refunds when events, flights and holidays are cancelled or when a service is no longer available. The problem is that there so much information out...
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There’s Customer Service and there’s Pawservice!
Our expectations as customers are at an all time high but we have had the chance during lockdown to focus on what really is important and reassess our priorities. Do we need to adjust our expectations accordingly and enjoy a simpler life? There’s a lot to be learnt...
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Why I booked my holiday direct but why you shouldn’t
Do you know what protection you have if you book a holiday direct with the host? Can the host make changes to your booking such as type of accommodation, facilities or price? I’ve just booked my annual holiday direct but here I explain why you shouldn’t. There...
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The Traffic Light System- A Simple Travel Guide
Far from making things clearer for prospective holidaymakers, the new traffic light system seems to have made the travel roadmap out of lockdown even more confusing. This has resulted in more questions than ever! What is the new traffic light system? How does it work...
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Post -Pandemic Holidays: If you can take the hit, book that trip?
The travel and tourism industry has been among the hardest hit in this pandemic and almost a year later with minimum support, it is still fighting for survival. The traffic light lists have been revealed with just a handful of destinations marked as green with most...
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Travel bubbles, the traffic light system and Covid passports- your questions answered
As we wait with baited breath for news of when international travel can resume and details of the traffic light system, the questions keep flooding in from those who have already booked holidays or are looking at doing so. Not only are there concerns about which...
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Blogging with Multiple Sclerosis- Why it’s just that little bit harder
Every day people with Multiple Sclerosis do as much as they can to move forward despite the challenges they face. It's such a wide ranging illness in terms of the extremity of symptoms and limitations on even basic everyday tasks but the core battle remains the same...
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Breakfast with Dan Whytock CEO of Down Your High Street
‘Breakfast with ….. is moving from travel to retail today as I chat about the future of the high street and consumer loyalty with Dan Whytock, CEO and Co-founder of Downyourhighstreet.com, the online shop window to independent retailers on the UK High Street. The site...
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5 ways to get the best post-pandemic UK holiday deals
Love it or hate it, the word ‘staycation’ looks like it’s here to stay and with uncertainty still surrounding the resumption of international travel, 'staycations' in the UK this year are proving a popular choice. What’s not quite so attractive though is the cost....
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How we can save and rejuvenate the High Street
The High Street has taken a battering over the past few years with the pandemic only serving to escalate its demise. How can we save and rejuvenate it? Ritchie Clapson CEng MIStructE, co-founder of propertyCEO takes a look in this guest post. Like many other...
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How to be better post-pandemic customers in 2021
The pandemic has brought out the very best in people as we unite together to fight the pandemic and support those on the front line. However it’s not been all hearts and flowers. The 2021 Crime Report from ACS indicates that verbal abuse and crime has risen during the...
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Breakfast with Top UK Moneybloggers Joleisa
As well as being a Consumer Champion and an expert in my field of travel, I’m also a UK Moneyblogger and it’s been really lovely of late to chat to my fellow Moneybloggers about their blogs and all things consumer related. Today’s fabulous breakfast guests are the...
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