by Lady Janey | Aug 2, 2019 | Breakfast with, General
On Boxing Day last year, I was honoured to appear on the BBC Breakfast red sofa alongside ‘Leading Expert and Etiquette Coach’ William Hanson to discuss the topic of re-gifting. Our views may have differed somewhat, for example with regard to the giving and receiving...
by Lady Janey | Jun 25, 2019 | Breakfast with
At last! A breakfast chat, which might actually include a real breakfast! And what a fabulous breakfast it would be too. Please welcome this week’s guest to chat about healthy eating, networking and delivering excellent Customer Service, Jay Halford, Chef and Owner of...
by Lady Janey | Jun 17, 2019 | Breakfast with
The new ‘Breakfast with…’ series never ceases to amaze me in terms of the incredible people who have agreed to take part. When I chose ‘inspired’ as my word for this year, I think I really underestimated its significance and how overwhelmingly inspired I would be....
by Lady Janey | Jun 11, 2019 | Breakfast with
If it’s not good enough, then it’s just not good enough. This week’s fabulous breakfast guest is a fellow consumer champion who has become my firm new ally in the quest to challenge poor Customer Service and you can even win a copy of his book! Please welcome...
by Lady Janey | May 27, 2019 | Breakfast with
Supporting independent retailers is very much at the heart of everything I do on the blog and in my world of Mystery Shopping, smaller companies frequently offer the very best of customer experiences leaving the larger ones who should know better firmly in the shade....
by Lady Janey | May 12, 2019 | Breakfast with, General
Welcome to the next exciting interview in my new Customer Service series. I wanted to kick things off with decisions about what we’re actually having for breakfast but today’s all inspiring guest had other ideas. Please welcome Greg Jackson, Founder & CEO of...
