by Lady Janey | Jun 11, 2019 | Breakfast with
If it’s not good enough, then it’s just not good enough. This week’s fabulous breakfast guest is a fellow consumer champion who has become my firm new ally in the quest to challenge poor Customer Service. Please welcome Grumpygit himself, Consumer Champion Scott...
by Lady Janey | May 27, 2019 | Breakfast with
Supporting independent retailers is very much at the heart of everything I do on the blog and in my world of Mystery Shopping, smaller companies frequently offer the very best of customer experiences leaving the larger ones who should know better firmly in the shade....
by Lady Janey | May 12, 2019 | Breakfast with, General
Welcome to the next exciting interview in my new Customer Service series. I wanted to kick things off with decisions about what we’re actually having for breakfast but today’s all inspiring guest had other ideas. Please welcome Greg Jackson, Founder & CEO of...
by Lady Janey | May 4, 2019 | Breakfast with, General
Welcome to the latest exciting interview where I’m out and about interviewing, and having breakfast with, some of the biggest players in the world of Customer Service today. Today’s guest is the Director of Customer Services at one of the companies that over the years...
by Lady Janey | Apr 27, 2019 | Breakfast with, General
Amazing! Maybe this is the word I should have used for 2019? You’ll understand why as you read this post. However ‘inspired’ is most definitely still a theme, which looks set to continue. In this NEW series I’m out and about having breakfast with some of the biggest...
