How well do you know your consumer rights? Do you need help to resolve an issue with a company that’s just not listening?

I’m Lady Janey and I am one of the top 5 Consumer Champions in the UK as featured in the Daily Mail, The Sun and Woman, Woman’s Own, Pick Me Up and Take a Break magazines. I’m an expert in my field specialising in travel and hospitality and I’m also a guest author for WhichUK Conversation and ResolverUK. I don’t take any prisoners when it comes to standing up for your rights so if you’ve got a problem with a company that’s not playing fair, then I can help.

On the Lady Janey blog I tackle a range of consumer issues whilst championing the best of companies and challenging the worst to promote the highest standards of Customer Service in the UK today. The exclusive Saturday Spotlight directory of excellence showcases only the VERY BEST of companies and the ‘Breakfast With ……’ series covers interviews with some of the biggest players in Business & Customer Service today. Mystery Shop Monday sees me out and about finding out exactly which companies provide good service and which definitely don’t and My Reviews cover only the very best places to eat, drink, visit and stay.

Have you read my latest book ‘Are You Being Served? It’s inspired by the world of Customer Service and beautifully described by Lorraine Kelly as “a delightful, insightful collection of poems.” My first book 30 Reasons to Hire a Mystery Shopper is also available to purchase on Amazon.

 

                                                   

 

Happy reading!

 

What makes a good CEO and why Alex Cruz must go

Chief Executive Officers (CEOs) are the highest-ranking executives in an organisation. They shape a company’s ideals and set its tone and culture. They are answerable not just to the board of directors representing shareholders and owners but the organisation as a...

read more

Five Tips for Small Business Owners in 2020

When you’re first starting out your business, it’s vital to distinguish yourself from other brands. According to recent statistics from the Telegraph, 60% of new businesses in the UK are projected to fail within three years, and 20% are projected to close their doors...

read more

Never miss a post again!

Thank you for visiting LadyJaney.
Sign up today to receive a weekly notification of all new posts by email.

Pin It on Pinterest

Share This