5 reasons to brave the January sales

Despite all the doom and gloom of high street prophecies regarding the future of the high street, sales are well underway with some stores already offering discounts so if you missed out on Boxing Day like me then there’s still time to grab that bargain. But after all...

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Is regifting Christmas presents really that bad?

Merry Christmas everyone! Did Santa bring you what you hoped for? Well no worries if not because nowadays it seems that regifting has become quite a ‘thing’. What do you think about it? Are you a regifter? Is regifting Christmas presents really that bad?     There are...

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Hi, welcome to Lady Janey, my unique Customer Service blog! Whether it be in the hospitality or service industry; on the high street or online, I’m here to share what’s good and what’s not so good in the world of Customer Service today and how to ensure that what you spend your hard earned money on is worth every penny!

My EXCLUSIVE Saturday Spotlight directory of excellence showcases only the VERY BEST of local Cotswolds companies and features interviews with the fabulous people behind excellent customer experiences and my Reviews include my personal recommendations of where is best to eat, drink, visit and stay.

*LATEST NEWS*  I am pleased to announce that following years of working as a Mystery Shopper for private companies, I am now able to offer my own Bespoke Mystery Shopping Experiences! Please contact me to find out more!

Happy reading! x


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