5 Ways to Deliver Excellent Customer Service

Delivering excellent customer service should not be difficult as it’s mostly common sense. If companies get it right, then it is poetry in motion but if they don’t then it’s far from a masterpiece. During the pandemic some companies have excelled and...

Whatever happened to Christmas spirit?

Spitting at elves and throwing rocks and wood! Whatever happened to Christmas spirit? A Worcester newspaper reports that rocks, wood and drinks cans had been thrown at staff at a local convenience store. Another story I read covers the story of a mum who spat in the...

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