Hi I’m Jane Hawkes aka Lady Janey,

As the Queen of Customer Service and a Consumer Champion specialising in travel, I champion the very best of companies and services and challenge the very worst.

My superpower is that I know how to contact seemingly uncontactable companies to get your refund or redress. Check out my ‘How to Contact‘ section so you can do the same? 

Plus, I’ve got lots of tips and tricks as to how you can make the most of your money in 2025.

If you’d like to work with me please do get in touch via my media page.

Views and opinions are my own. Happy reading! x 

Jane Hawkes As featured in NEW 2024
Is it worth booking a package holiday?

Is it worth booking a package holiday?

Are you thinking of booking a package holiday? Is it worth it? What are the pros and cons? Please read on to find out.   What is a package holiday? A package holiday is one which includes at least two different travel elements such as flights, accommodation and...

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