How to nail that complaint in 5 easy steps

We’ve all been there. On hold for crazy amounts of time, going backwards and forwards speaking to different people at different times and after all that effort, no progress made whatsoever. The secret to nailing that complaint is having a strategy and sticking...

The Third Lockdown- Your Consumer Travel Rights

In a bid to stem the increase in coronavirus outbreaks due to the new variant, we have now been placed into our third national lockdown, which could last until March. This means that you must stay at home as per the Government directive. How does this affect your...

10 ways to get your refund and your money back

Trying to get refunds from companies is sometimes not the easiest of tasks but at the moment it’s proving almost impossible. If the company is not forthcoming in paying the refund that you are legally owed then here are 10 ways you can get your money back.  ...

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