Good Morning Saturday Spotlighters, apologies for the interruption to the usual schedule of fabulousness but this week, Saturday Spotlight is undergoing an exciting little makeover. In the meantime I’d like to take the opportunity to thank all the absolutely fabulous companies who have taken part so far and joined my exclusive directory of Customer Service excellence but also give you a sneak preview of what’s coming up soon in the new series!

 

 

If you’re new to Saturday Spotlight then here is a bit of background to how it came about. Originally I started the blog because I was so exasperated with falling standards of Customer Service in the UK. However, since I started writing, I’ve discovered so many fabulous companies in the Cotswolds where delivering the very best of excellent Customer Service is still very much a priority.

As a result, earlier this year, I wrote an article for Cotswold Life where I covered my 5 favourite places in the Cotswolds for excellent Customer Service. This inspired me to start the Saturday Spotlight series on the blog where each week a company is given the opportunity to talk about what they do and give their views on Customer Service. It has been more successful than I could ever have imagined with over 30 companies already featured and page views of the blog increasing on a daily basis.

 

 

At this point, I would like to thank all the fabulous companies who have taken part in Saturday Spotlight to date. It has been a pleasure to host you on the blog as advocates of excellent Customer Service in the Cotswolds. Over the last few weeks, I’ve been continuing my countywide search for exceptional companies to invite to take part in Saturday Spotlight and look forward to sharing my findings with you over the coming weeks.

 

 

And now for the really exciting news!

I’m so pleased to be able to let you know that Saturday Spotlight will soon be focusing not only on the companies who deliver excellent Customer Service but on the Lady Janey sofa, I’ll also be chatting to the real people behind the scenes who are Kings and Queens of Customer Service on a daily basis! I simply cannot wait to share a series of EXCLUSIVE interviews with you! Keep watching this space for updates. This is one series you cannot afford to miss!

Until next week everyone!

Lady Janey x

 

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