Click here to read my new monthly column across three publications: Lancashire Times, also Cumbria Times and Yorkshire Times.
November 2024- Lancashire Times Customer Service
In the Media
Recent Posts
Gift Card Scams: How they work and how you can prevent them
10 Ways to Spot and Avoid AI Scams
How Travel Overloads the Nervous System and What Actually Calms It Down
AI Complaints: Is Artificial Intelligence Making Your Complaint Better – or Just Longer?
How to use AI to make a complaint- and the mistakes to avoid
Do I Need a Permit for a Skip Outside My House? Skip Hire Rules Explained
9/11 memories and reflections of a day that changed aviation forever
Who is Consumer Champion and Consumer Expert Jane Hawkes?
The Evidence Checklist for a Successful Compensation Claim
Lost luggage, broken suitcases… or a snake? My guide to dealing with holiday baggage issues