July 2021 – Consumer Rights
July 2021 – Consumer Rights – BBC Watchdog with Matt AllrightJuly 2020 – Customer Service
July 2020 – Customer Service – BBC – Your Money & Your LifeRecent Posts
Gift Card Scams: How they work and how you can prevent them
10 Ways to Spot and Avoid AI Scams
AI Complaints: Is Artificial Intelligence Making Your Complaint Better – or Just Longer?
How to use AI to make a complaint- and the mistakes to avoid
9/11 memories and reflections of a day that changed aviation forever
Who is Consumer Champion and Consumer Expert Jane Hawkes?
Lost luggage, broken suitcases… or a snake? My guide to dealing with holiday baggage issues
Missing parcel after holiday? What to do and how to track it down
How to Contact Evri: Lost Parcels, Delayed Deliveries & Complaints
12 Costly Mistakes to Avoid When Hiring a Car Abroad